Intellectual Property and Service Ownership Policy¶

Last updated: August 23, 2026

1. Ownership of OBMessage¶

OBMessage, including Omnify, Aless, SmartQueue, their components, integrations, interfaces, documentation, and associated services, is a platform developed and operated by OFIMATIC SRL.

Unless expressly stated otherwise, OFIMATIC or its respective licensors own rights relating to:

Source code.
Object code.
Interfaces.
Design.
Architecture.
Documentation.
Functionality.
Data models.
Structural service databases.
Trademarks.
Logos.
Trade names.
Graphic materials.
Proprietary technological components.

2. License to use¶

Access to OBMessage does not constitute a sale or transfer of intellectual property.

The Customer receives only the right to use the service in accordance with:

The applicable agreement.
Terms and Conditions.
The contracted license or plan.
Applicable usage policies.

Unless authorized in writing by OFIMATIC, such license is limited, non-exclusive, non-transferable, and revocable.

3. Unauthorized uses¶

Except where expressly permitted by applicable law, the following are prohibited:

Copying or reproducing the software.
Modifying it for unauthorized purposes.
Distributing it.
Sublicensing it.
Commercializing copies.
Decompiling it.
Disassembling it.
Reverse engineering it.
Attempting to obtain source code.
Removing intellectual property notices.
Creating derivative products using protected elements without authorization.

4. Customer Data and content¶

The Customer retains its applicable rights over:

Contacts.
Messages and conversations.
Documents.
Images.
Files.
Ticket and queue information.
Operational information.
Customer trademarks and logos.
Content uploaded to the platform.
Customer-specific configurations.
Data generated through use of the service.

Use of OBMessage does not transfer ownership of such data to OFIMATIC.

The Customer grants OFIMATIC only the processing rights technically necessary to provide, operate, maintain, protect, and support the service, subject to contractual terms and the Privacy Policy.

5. Responsibility for content¶

The Customer represents that it has the necessary rights or authorization for any content submitted or used through OBMessage.

The Customer must not use the platform to infringe:

Copyright.
Trademarks.
Patents.
Trade secrets.
Image or publicity rights.
Other third-party rights.

6. OFIMATIC trademarks¶

The names and distinctive signs of:

OBMessage.
Omnify.
Aless.
SmartQueue.
OFIMATIC.

may not be used in a way that implies nonexistent sponsorship, association, certification, or authorization.

Commercial use of these trademarks beyond legitimate identification of the service requires OFIMATIC authorization where applicable.

7. Third-party trademarks and technologies¶

OBMessage may interoperate with or refer to products and trademarks belonging to third parties, including Meta and WhatsApp.

Third-party trademarks, APIs, technologies, logos, and other elements remain the property of their respective owners and are subject to their own licenses, terms, and policies.

Integration of an external service with OBMessage does not cause OFIMATIC to acquire ownership rights over that service.

8. Confidentiality¶

OFIMATIC technical, commercial, or security information that has not been made publicly available may be considered confidential information under applicable contractual relationships.

The Customer must not disclose confidential information obtained through its relationship with OFIMATIC except where authorized or legally required.

9. Termination¶

Termination of the service does not affect:

OFIMATIC intellectual property rights.
Customer rights in its own data and content.
Third-party rights.
Confidentiality obligations that should survive termination.

10. Enforcement¶

OFIMATIC may take appropriate action where unauthorized reproduction, distribution, access, use, or exploitation of its technology or documentation is detected.

Such action may include service suspension or exercise of available legal rights.

11. Contact¶

For intellectual property inquiries:

📍 C. Nicolás Ureña de Mendoza 3, Santo Domingo 10132
📞 (809) 540-8151
🌐 https://obmessage.ai
✉️ legal@ofimatic.com